FAQ

/FAQ
FAQ 2018-08-24T03:45:20+00:00
  1. Choose item No. on the website which you’re interested.
  2. Contact our Sales Rep-Miss Welion and she will send products details to you.
  3. Confirm samples (for the OEM order).
  4. Sign sales contract if we can make a deal.
  5. Pay 30% deposit before bulk production.
  6. Pre-production samples will be sent for your approval.
  7. Start mass production and require the third party QC teams for both in-line and final inspection.
  8. Arrange shipment based on your required port.
  9. Pay 70% balance against the B/L copy.
  10. Goods are arrived and picked up by your company
  11. Kindly provide feedback about our products.

It usually costs 3-7days for regular items. (depend on quantity)

Normal Product Mass production time: 35days (It also depends on the Quantity) after pre-production sample is approved by your company.

For a new product, take the St. Patrick inflatable costume as an example, we may need 20-30 days to buy the raw material and produce molds or fixtures necessary for the product as customers requirement. After this tooling is made, it takes an average is 35 days for production. Once your order is ready to ship you’ll have sea and inland freight transit time. For example, it takes 11-18 days for a ship to go from a seaport such as  Ningbo, Shanghai, Shenzhen to the port of Los Angeles. Different seaport different arrival time. And then customs clearance and unloading can take another 3-5 days and then the shipment will be trucked to your door.

Besides, for repeat orders or for the product we produced before or even have partial stocks, it will take less time(10-20days) to complete the order. We can start to produce your order as soon as our production schedule allows.

 

Actually, it depends on the samples’ quantity. But normally it is totally free.

Sure, we can. We are glad to help you source any party accessories and no commission fee. Besides, we have our own design teams with 10 years of design experiences. So we often provide complete products with customized or private label packaging if customers wanted.

Our Sales Rep usually will quote within 24 hours after getting your inquiry.

If you are very urgent to get the price, please call us by +86 135-8825-0896 (Whatsapp Number) Or add Skype: legopartycrafts@outlook.com or Messenger Us at Facebook page

(1).If the order is not big, door to door service by courier is offered, such as TNT, DHL, FedEx, UPS, and EMS, etc to all countries.

(2).By air or sea through your nomination forwarder is the normal way we do.

(3).If you don’t have the forwarder, we can find the suitable forwarder to ship goods to your required port.

  1. We can provide free purchasing services for you, as we’re only 10 minutes to International Sourcing Market.
  2. We’re proud of offer better quality & most Safety, plus affordable price.
  3. We have a professional R&D department,and can design kinds of Seasonal & Everyday Party items.
  4. OEM and ODM are welcomed ! Any designs, your logos can be printed.

We always keep strict quality control during each production process line, 2 professional QC are in charge for full inspection, and also every 2 hours for random checking by the production manager, to ensure the quality. If find any inferior products by the production manager, those products must be reworked and rechecked by the manager.

For Safety, before mass production, we will send 3-6 pre-production samples to the lab(BV, Interleck, SGS, TUV…) that customers requested for testing. If the testing is failed, we will pay the fee but re-test again.

  • Payment terms can be negotiable.
  • Usually, for small order, Paypal, Western Union, and  Money Gram are accepted.
  • for a large order, L/C, T/T, Net 30 days, Even Net 60days.
  • Thanks for your understanding.

Yes, upon customers’ request we can sign non-disclosure agreements.

We will sign a license, exclusivity contract or non-disclosure agreement provided by the client or the client’s attorney and we agree not to sell or disclose the client’s product line to others. We all know in the U.S., Canada, and all other developed countries that patents and trademarks are protected by legal. So we will not quote any product that would be an infringement of a current customers’ patent or trademark. 

After you confirm the product’s price, you will have the following charges when you import goods:
  1. Customs duty. This is your country’s tax on the imported product. For example, the U.S. Customs Duties range between 1% and 30+%, depending on the product class. The average is probably around 5%. Your customs broker will tell you the duty rate for the product you imported.
  2. Customs broker fees. From experiences, averagely about $100.00 – $150.00 per shipment.
  3. Inland freight from the port of entry to your door.
  4. Document Destination Charges (also known as DDC). This is handling charge for entering the port and it could vary from port to port. Generally, DDC fees run about $30.00 per ton.
  5. Labor/forklift fee to unload your shipment from the container. On average, about $40.00- $60 per shipment.
  6. Bond fee. Still, take the USA as a sample, this is required by US Customs to back up payment for the duty tax. Bond fees are set by the dollar value of the shipment. The minimum bond fee is often around $50.00 and from there the cost increases by some $4.00 per thousand dollars of invoice value.
  7. Other negotiated fee.
Yes, you will need a customs broker to clear your shipment with your country’s customs. The customs broker will get your shipment transported from the destination seaport to your door by the inland freight carrier of your choice. And you can find customs brokers easily in the yellow pages and on the Internet. Or we can introduce some cooperative customs brokers to you if needed.
More questions?